The Hilton Garden Inn Hanoi offers value in the heart of the city.
Location
Located in walking distance of the iconic Opera, the Hilton Garden Inn Hanoi is sandwiched between Ho Bay Mau lake and the Red River.
Address: 20 Phan Chu Trinh, Hoàn Kiếm, Hà Nội, Vietnam
Phone: +84 24 3944 9396
Luxury From a Select Service Hotel
Hilton Garden Inn properties are classified as “Select Service” hotels. Select Service indicates hotels that do not necessarily have a full restaurant or bar, are practical in nature, lower-priced, and usually located in a suburb or near an airport.
This property is part of the Hilton Honor program. Learn everything you wanted to know about Hilton Honors.
The Hilton Garden Inn Hanoi was an exception to all of those identifiers. The lobby was well appointed with chrome trim, a crystal chandelier, and a bar. Recessed lighting and coffer ceilings are typically reserved for more upscale brands, but this Hilton Garden Inn punches well above its weight.
Aligned with the brand in other aspects, the property features a business center with copier, printers, and fax machines as well as provided computers. There is a gym on-site.
Room
I booked a standard room and did not receive an upgrade due to my Diamond status, a rarity in my experience. That said, the room, though a standard size, made excellent use of the space available and fit the room to a high standard. Reading lamps on both sides of the bed, plush seats, and views of Hanoi improved the room.
Bathroom
The bathroom adds luxury unparalleled amongst Hilton Garden Inn properties. Covered in marble, the bathroom provided an elevated experience for myself and my family who joined me on this trip.
A unique feature of many luxury properties in Asia is a bidet toilet seat in the bathroom. While full-service brands do not always install bidet toilet seats, the Hilton Garden Inn Hanoi did, adding to the impression of an upscale property for a Select Service price.
While the shower is over the tub (not my favorite), the hotel installed a window that looks into the room and, if the shades aren’t drawn, all the way over the city of Hanoi. Like other aspects of the property, this is a feature that more upscale properties tend to include but rarely make an appearance at Select Service properties.
Hilton’s Global Service
In tropical destinations, full-service Hilton hotels often provide a cold welcome drink at check-in. Hanoi is certainly tropical, but we were surprised at our welcome drink greeting at reception.
In addition to free wifi and breakfast, I earned status nights and a stay credit for my visit along with bonus points for my Diamond status and late checkout.
For more information on the Hilton Honors loyalty program, see this post.
Value
For those on a tight budget, Hilton Garden Inn Hanoi gives guests excellent value for money. Typical rates for this property are between $70-90/nt, a great deal for its very central location, and high-end amenities.
For Hilton Honors members, prices start at 10,000/nt for a standard room. This provides a value of 0.7¢ to 0.9¢/point, well above Suite and Lobbies valuation of 0.4¢/point. Honors members can receive even more value when redeeming points for a five-night stay as Honors members receive the fifth night free. During five-night stays, a guest can increase the value of their points to between 0.8¢/point to 1.1¢/point – a fantastic use of points.
Earn points even faster with a Hilton credit card. We wrote an article – Why Every Traveler Should Have A Hilton Honors Credit Card, just for you.
Conclusion
Little touches of luxury throughout the property make the Hilton Garden Inn Hanoi a steal. Other properties in the area may offer more amenities but it will be hard to find greater value in Hanoi, Vietnam.
What do you think? Have you stayed at Hilton Garden Inn Hanoi? How was your experience?
